Terms of Service

Ochawa Matcha ("we," "us," "our"), operated by AK Creative Labs LLC. These Terms of Service govern your use of ochawamatcha.com (the "Site") and any purchase you make from us. By using the Site, you agree to these terms. Last updated: August 3, 2026

About Our Products

Ochawa Matcha sells matcha powder sourced from Kyoto, Japan. Product descriptions, images, and packaging are provided for informational purposes and may vary slightly from what you receive.

Eligibility

You must be at least 18 years old, or have the consent of a parent/guardian, to place an order on our Site.

Orders & Payment

• All orders are subject to acceptance and availability
• Prices are listed in USD and may change without notice
• We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, pricing errors, stock issues)
• Payment is processed securely through our third-party payment provider at the time of order

Shipping & Fulfillment

Orders are fulfilled by our third-party fulfillment partner. See our Shipping Policy for details on processing and delivery times.

Returns & Refunds

See our Refund Policy for details on returns, refunds, and order issues.

Intellectual Property

All content on this Site — including the Ochawa Matcha name, logo, product photography, and written copy — is owned by AK Creative Labs LLC and may not be copied, reproduced, or used without written permission.

Health Disclaimer

Our products are intended for general food/beverage use. They are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition, are pregnant, nursing, or sensitive to caffeine, consult your doctor before use. Discontinue use and consult a physician if you experience any adverse reaction.

Limitation of Liability

To the fullest extent permitted by law, AK Creative Labs LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the product in question.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or practices of those sites.

Governing Law

These terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles. 

Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

Contact Us

Questions about these Terms? Email us at ochawamatcha@gmail.com.